Contact us

We always want to hear from you and we are here to help.

Our normal business hours are 9.30am to 5.30pm Monday to Friday (closed on Saturdays, Sundays and Bank Holidays).

You can contact us by phone during office hours: +31 (0)20 2443 134

General enquiries

For General Enquiries, you can send us an email at any time and we will endeavour to respond within 24 hours:

Insurance product enquiries

For specific product enquiries, email us at


Claims Reporting

To notify us of a claim, email us at quoting

  • Your LMIS policy reference
  • Your Full Name as it appears on your policy
  • Your Address
  • Your Contact details – phone and email
  • Brief details of the claim

Complaints procedure

We are dedicated to providing you with a high-quality service and want to maintain this at all times. Should you wish to submit a complaint, you can do so in writing in one of the following ways:

By post: Customer Complaints

LMIS Global (Europe) B.V.
Olympisch Stadion 24-28
1076 DE Amsterdam
The Netherlands

By email:

Our Complaints Procedure can be found here LINK.

Job opportunities

If you would like to enquire about career opportunities at LMIS, please email us